Click here to read the full recall announcement.
If you have a bike with this fork you should contact a Specialized dealer for a replacement fork.
Tuesday, January 31, 2012
Specialized Expands Recall Of Carbon Forks
Click here to read the full recall announcement.
If you have a bike with this fork you should contact a Specialized dealer for a replacement fork.
Subscribe to:
Post Comments (Atom)
Hello,
ReplyDeleteI am an owner of a 2011 purple Vita Lite in a matte finish and I am in need of some legal advice. After receiving notice of the U.S. Consumer Product Safety Commission recall notice, I returned my bicycle to the authorized Specialized retailer of origin as instructed. Instead of replacing the existing carbon fork with an exact replica, they stuck a carbon fork in a glossy black finish, which needless to say, look awkward. After complaining to the retailer and Specialized customer service, I was told that by law they have to replace the fork with a piece that is easily distinguishable.
I understand it is a safety concern but I personally think Specialized is using whatever they have in stock to patch the problem. I am completely dissatisfied with the esthetics of my bicycle, which I paid a pretty penny for. Is there a way that I can legally demand that Specialized replace my bicycle with a new one or pay for the cost of repainting the entire bicycle?